Always love Hemphills, very nice family business :) Very nice quality plants ! Beautiful Christmas Trees
Very knowledgeable...helpful...sincere family run pond and garden center. Not so much interested in making the sale but rather in understanding your needs & making sure you, the customer, is satisfied.
Called and arranged for an estimate to install a pond. Rearranged my work schedule to work from home in the AM. Sat here waiting, only to find out from Betty, who I arranged the estimate with, that Matt was not coming. AND when conveyed I had rearranged my schedule with my job to be here for Matt, she said well we could come maybe come later today. I have to go into work, so I said I will just call back, and she said ok and HUNG UP. Not one time did she apologize, nothing, but click in my ear like I didn't matter. I understand schedule emergencies occur, and had there been any regard for the schedule mishap, I would have honestly understand, but there was none. Very disappointed in the way they handled a potential customer.
Great family owned business, great prices and very helpful. Staff loaded an awkward size purchase into our car, and were very courteous. Worth the trip, will go back.
I stopped by Hemphill's to purchase a net for my fish pond and while there my daughter and I were talking to Betty and her son. I started telling them about issues I was having with the pond. They offered to come out and take a look. I was amazed at the service that I received. My pond was drained, cleaned, patched, lava rocks replaced and had a new pump put in. I can't say enough about them and the service that I received. Above all, very reasonably priced. I love this place and all they have to offer. I will definitely return to Hemphill's for all future pond needs. Thanks so much for your wonderful service. My fish are very happy and so am I!
Hemphill S Pond Garden Center is a US Pet Store based in Fallston, Maryland. Hemphill S Pond Garden Center is located at 2222 Fallston Rd, Fallston, MD 21047, USA.
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